FAQ

Frequently Asked Questions (FAQ)

1. How can I track my order?

Once your order has shipped, you will receive a confirmation message via email or WhatsApp with a tracking number and link to monitor your shipment status.

2. What is your return policy?

We offer a 30-day return policy. You have 30 days from the delivery date to request a return or exchange, provided the item is unused, unworn, and in its original packaging.

3. How can I contact customer support?

We are available 24/7 to assist you! You can reach us anytime through:

4. How do I initiate a return or refund?

Simply contact our support team on WhatsApp or via email with your Order ID. We will provide you with the return instructions and address. Once approved, refunds are processed back to your original payment method within 5 to 10 business days.

5. What payment methods do you accept?

We accept major credit/debit cards and all available local payment options displayed at checkout.